Print Guarantee - Return Shipping Policy
All of our fine art prints, canvases and giclee's are printing exclusively by Focus 51 on the finest photo papers, cotton rag and canvases available in the industry today. All print products carry a lifetime guarantee against color fadeing and/or discoloration. Reasonable care must be taken in order to protect any fine art print. "Reasonable Care" includes, but not limited to, not displaying prints in direct sunlight and always maintaining normal room temperatures and humidity. In addition, all our prints and canvases are coated with a UV protectant before leaving our print lab. A few simple steps will insure a lifetime of enjoyment.
In The Unfortunate Event ...
Due to the nature of the products and the reproduction technology that exist today, we can not offer a refund on products after delivery. However, if your prints arrive damaged due to a unfortunate shipping mishap, Focus 51 will replace the product(s) at no cost to you, providing you return all damaged goods along with all original packing materials. We will also pay for the return shipping of the damaged products. In this unlikely event we ask that you contact us either by phone or the "Contact Us" link provided on this web site prior to shipping. Thank You.